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Privacy Policy

1. INFORMATION FOR THE USER

Who is responsible for processing your personal data?

Click&Rent SL is the CONTROLLER of the USER's personal data and informs them that their data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD).

Why do we process your personal data and for what purpose?

Depending on the form where we obtained your personal data, we will process it confidentially to achieve the following purposes:

In the form Bookings

  • To formalize bookings at the Controller's establishment. (for the execution of a contract or pre-contract, 6.1.b GDPR)
  • To send commercial advertising communications via email, fax, SMS, MMS, social media, or any other electronic or physical means, present or future, to clients, enabling commercial communications related to products or services similar to those initially contracted by the client (Art. 21.2 LSSI). (for the Controller's legitimate interest, Art. 6.1.f GDPR)

In the form User Registration

  • To manage the user's account to provide them with personalized access to the website and the interactive services it offers. (with the data subject's consent, 6.1.a GDPR)

How long will we keep your personal data?

They will be retained no longer than necessary to maintain the purpose of processing or while there are legal obligations requiring their storage. When no longer necessary, they will be deleted using appropriate security measures to ensure anonymization or total destruction. Specifically, data related to the contract will be retained for at least three years from the service's conclusion, in accordance with Royal Decree 933/2021, of October 26. Click&Rent may retain data for up to five years if necessary.

Who do we share your personal data with?

No communication of personal data to third parties is planned unless necessary for developing and executing the purposes of processing, to our service providers related to communications, with whom the CONTROLLER has signed confidentiality and data processor agreements required by current privacy regulations. These service providers include technical services, legal services, or SaaS solution providers, such as Microsoft.

What are your rights?

According to Articles 15 to 22 GDPR, data subjects have the following rights regarding the processing of their personal data:

  • Right of access: Data subjects have the right to know whether their data is being processed and to access or obtain a copy of their personal data.

  • Right to rectification: Data subjects can request the correction or updating of their data when it is inaccurate.

  • Right to erasure: Data subjects can also request the deletion of their data when, among other reasons, it is no longer necessary for the purposes for which it was collected.

  • Right to data portability: Individuals have the right to have the personal data they have provided transmitted directly to another Controller in a structured, commonly used, and machine-readable format, when technically feasible.

  • Right to restriction: Under certain circumstances, data subjects may request the restriction of their data processing, in which case we will only keep it for the exercise or defense of claims.

  • Right to object: Under certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. The Controller will stop processing the data unless there are compelling legitimate reasons or the exercise or defense of possible claims.

Furthermore, data subjects can file a complaint with the Spanish Data Protection Agency (www.aepd.es) if they believe their data protection rights have been violated.

Contact details for exercising your rights:

Click&Rent SL. AVDA ELS ARCS, 24 - 46940 Manises (València). Email: info@xtra-auto.com

2. MANDATORY OR OPTIONAL NATURE OF INFORMATION PROVIDED BY THE USER

By checking the appropriate boxes and entering data in the fields, marked with an asterisk (*) in the contact form or provided in download forms, USERS expressly, freely, and unequivocally accept that their data is necessary to fulfill their request by the provider, with the inclusion of data in the remaining fields being voluntary. The USER guarantees that the personal data provided to the CONTROLLER is truthful and is responsible for communicating any changes to it.

The CONTROLLER informs that all data requested through the website is mandatory, as it is necessary to provide an optimal service to the USER. If not all the data is provided, it cannot be guaranteed that the information and services provided will fully meet their needs.

3. SECURITY MEASURES

In compliance with current regulations on personal data protection, the CONTROLLER is adhering to all provisions of the GDPR and LOPDGDD for processing personal data under their responsibility and explicitly applying the principles described in Article 5 of the GDPR, where data is processed lawfully, fairly, and transparently concerning the data subject and is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.

The CONTROLLER guarantees that they have implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and LOPDGDD to protect the rights and freedoms of USERS and have provided them with adequate information to exercise these rights.

For more information about privacy guarantees, you can contact the CONTROLLER at Click&Rent SL. AVDA ELS ARCS, 24 - 46940 Manises (València). Email: info@xtra-auto.com